Howwe help

For projects with editable content, we configure a panel stripped back to the fields you need and record a training session at handover. If you cannot find the right field, write with the subject Supporto: we confirm whether it is covered or send an estimate before doing extra work.

Try from another network (your phone's data) to see whether it is a local problem, then write with the subject Urgenza stating the exact time and what you see. Do not touch DNS or hosting panels: recovery is usually faster if the state does not change.

They are registered to you: at handover you receive a document with providers, credentials and renewal dates. If you lost it we regenerate it on request, after an identity check via your company email.

Agreed hours each month, with priorities decided together and a summary of what was done. It is never compulsory and stops whenever you want: the project is not tied to a Mikesoft subscription.

For our own products and for the open-source projects we publish, the fastest route is opening an issue on that project's GitHub repository: reports stay public and traceable. For confidential matters, email with the subject Supporto. GitHub ↗